Travel Dates: January 7-12, 2026

Frequently Asked Questions

  • Registration:

    What should I do if I need to update my registration information, and whom should I contact?

    Please email us at This email address is being protected from spambots. You need JavaScript enabled to view it. with the details of the information that needs to be updated.

  • Flights:

    How many pieces of luggage am I allowed to bring?

    Your ticket permits one personal item and all checked bags will incur a fee. All baggage that incurs a fee, you will have to pay directly to the airline. For specific luggage details and fees please consult your airline website: American Airlines, United, Delta .

    Whom should I contact if I have questions regarding flights?

    For flight-related inquiries, please reach out to our air department via email Lynn at This email address is being protected from spambots. You need JavaScript enabled to view it.. They will respond within 24 hours.

    Is it possible to pay for an upgraded seat?

    Yes, you can pay extra for an upgraded seat provided that upgraded seats are available. The air department will need your credit card to pay for the upgraded seat at the time of the request. In addition to the cost of the upgrade All upgrades will incur a $35.00 processing fee per ticket.

    Can I use airline miles to upgrade my seat?

    Certainly. Please contact the airline directly to arrange the use of miles for seat upgrades. Lynn in the air department is not able to apply miles to your ticket

    What if you are not seated with your travel companion?

    We apologize for the inconvenience. We will make every effort to ensure that you are seated together. Please contact Lynn at This email address is being protected from spambots. You need JavaScript enabled to view it. for assistance.

    What if you are departing or returning from a different airport than indicated on your ticket?

    Please email This email address is being protected from spambots. You need JavaScript enabled to view it. with the details of the new airport, and we will assist in making the necessary adjustments.

    What if you are traveling on dates other than January 7-12, 2026?

    Kindly email This email address is being protected from spambots. You need JavaScript enabled to view it. with your actual travel dates, and we will update your itinerary accordingly.

    How can you add additional nights to the beginning or end of your trip?

    Please email This email address is being protected from spambots. You need JavaScript enabled to view it. with the number of additional nights you wish to include. We will inform you of the costs associated with modifying your flights and extending your hotel reservation.

    What if there is a discrepancy between the name on my ticket and my passport?

    Please email This email address is being protected from spambots. You need JavaScript enabled to view it. with the correct spelling of your name. We will then ensure that the necessary corrections are made.

    What should you do if you can no longer go on the trip?

    Please contact your sales representative to discuss the next steps.

  • Dining:

    Does the resort take dinner reservations?

    No, this resort works as a first come first serve dining model

    Manglar - Seafood
    Cauri Bar & Bistro – Tapas
    Bamboo – Asian
    Spirula Trattoria – Pizza
    La Sabana – Steak
    Faisanella - International
    Mitra Market - Casual Buffet
    Caracola Poolside Restaurant - Casual International
    El Ranchito - Casual Burger
    Room Service

  • Rooms:

    Who should I contact if I have questions regarding the rooms?

    For room-related inquiries, please use the contact us link or email This email address is being protected from spambots. You need JavaScript enabled to view it. with your question.

  • Transportation:

    Will transportation be provided to and from the resort?

    Yes, your transportation has been arranged to and from the resort on the dates of group arrival and departure. Any additional transportation requests will incur an extra charge. Transportation for those doing pre or post nights is not included


  • General:

    When will I recieve my travel information ?

    • Trips wallets with all of your travel details will be mailed out on Dec 5th.

    What is included in the trip?

    • Round-trip airfare
    • Round-trip transportation to and from Liberia, Costa Rica's airport. (Daniel Oduber Quiros International Airport)
    • 5 nights of room accommodations
    • Hospitality desk staffed daily by The GRA Group
    • Breakfast, lunch, dinner & snacks in Hotel outlets
    • Selected international liquors, local beers, and local brand alcoholic and non-alcoholic drinks
    • 24-hour room service
    • Mini Bar Drinks (No charge for mini bar or 1st refill/day. There is a charge for 2nd refill)
    • Attentive concierge services, daily refreshed mini-bar, and daily maid service
    • Complimentary Wi-Fi in all rooms and public areas
    • Welcome Party Wednesday January 7th
    • Farwell Party Sunday January 11th
    • Snorkeling Sail Friday January 9th.

    What additional costs should I be aware of?

    • Services at the world-class Spa and Beauty Salon
    • Golf, greens fees, cart, F&B cart, driving range, club or shoe rentals
    • Gift shop, coffee lounge, & stores
    • Motorized water and land sports (ATV’s, Jet Skis, etc.)
    • Lessons/Clinics: tennis, water sports, scuba, golf
    • Bottles of wine or liquor
    • Telephone usage
    • Laundry and dry-cleaning services
    • Medical services
    • Additional mini bar refills (1st refill per day is included)

  • Cell Phone Service:

    At the Westin Reserva Conchal the cell phone service is usually strong, you might experience slight dips at the beach front. Wifi is available in rooms and in the common areas at the resort. Wifi calling may help if your phone service is throttled down. We suggest you contact your cell phone provider for more information regarding international service and fees.

  • Packing Ideas:

    Essentials:

    • Passport (valid for 6+ months from entry)
    • Airline ticket info / boarding passes
    • Copy of trip itinerary or confirmation email
    • Health insurance card & emergency contact info

    Clothing:

    • Swimsuits (2–3)
    • Casual resort wear (shorts, tees, sundresses)
    • Evening attire for Welcome & Farewell parties
    • Men: Resort casual (slacks or nice shorts + collared shirt)
    • Women: Sundress, jumpsuit, or dressy-casual
    • Light sweater or jacket for evenings
    • Flip flops/sandals & walking shoes

    Toiletries:

    • Sunscreen (reef-safe recommended)
    • Bug spray or repellent wipes
    • Personal medications (enough for 6+ days)
    • Toothbrush, toothpaste, etc.

    Other Useful Items:

    • Sunglasses & sun hat
    • Reusable water bottle
    • Phone + charger
    • Waterproof phone pouch (for catamaran or beach)
    • Small backpack or beach tote
    • Travel-sized umbrella or rain jacket (dry season, but occasional showers possible)

Have a question? Click Here!

NOTE: U.S. citizens must present a valid passport book for this trip. Allow up to eight weeks to obtain a new or renewed passport. Your passport MUST have at least six (6) months validity from the date you will be returning to the United States. Please refer to The U.S. Department of State website for additional information on obtaining a passport www.travel.state.gov.

Notice on COVID-19

Please understand the contagious nature of COVID-19 and by entering the airplane to embark on this trip you voluntarily assume the risk that you may be exposed to or infected by COVID-19 while traveling. Such exposure or infection may result in personal injury, illness, permanent disability, and possible death. By embarking on this journey you voluntarily agree to assume all of the foregoing risks and accept sole responsibility for any injury to yourself (including, but not limited to, personal injury, disability, and death), illness, damage, loss, claim, liability, or expense, of any kind.

As travel opens around the world, all destinations, airports, air carriers, hotels, restaurants, transfer companies, car rental companies, shops and excursions have established COVID-19 safety measures and precautions which may change from day to day. These safety measures may include, but are not limited to: curfews, attraction closings and reduced hours, size of group gatherings, social distancing requirements, health screenings, self-quarantine requirements and COVID test results. By embarking on this trip, you agree that you are ultimately responsibility for yourself and your traveling party to have all the necessary provisions for travel (such as COVID test results, pre-travel questionnaires, etc.) Moreover, you understand that you are responsible for the necessary documents (such as COVID test results, pre-travel questionnaires, etc.) considering COVID-19, in order to travel to the above stated destination.

Copyright 2025 - The GRA Group