Promotion Dates: TBD

Travel Dates: January 12-17, 2025

Passport Requirements

• You must have a valid passport book to enter and return from Cancun
• Your passport must be valid for six months from the date you arrive in Mexico.
• Make sure you carry a copy of your passport in the event yours is misplaced.

Airport terminals and procedures

Visitors will be required to present the following documents to the Immigration Officers:
• Customs Declaration Form
• Valid Passport
• Return Tickets (non-residents only)

Following immigration, you may retrieve your luggage and proceed to customs for terminal 2 international (T2 Int), terminal 3 International (T3 Int) and terminal 4 International (T4 Int). Officials perform a quick courteous inspection and you will be on your way.
Procedures by terminal:
Terminal 1 (T1): Once you have retrieved your luggage, please keep walking straight to the parking area where you will meet the Amstar staff.

Terminal 2 (T2 Domestic): After passing the revolving door keep walking to the baggage claim area and pick up your luggage. Continue and do not speak with any promoter inside the terminal. Amstar staff will be waiting outside the first glass door on your right after the time share corridor.

Terminal 2 International (T2 Int): Once you have completed the immigration and customs process, keep walking straight. Cross the second glass door. Do not stop for the time share promoters at any time. Amstar staff will be waiting for you outside.

Terminal 3 International (T3 Int): After the immigration checkpoint, keep walking to pick up your luggage and to clear customs. Once this process is finished, walk straight to the second glass door where you will find the “meet and greet” area. An Amstar staff person will be waiting for you.

Terminal 4 International (T4 Int): After immigration and clearing customs, please keep walking to the left corridor that says “Hotel Shuttles & Tour Operators.” On arrival, airport staff will greet you outside of the customs area carrying signage and will take you to your transportation.

Public health policy update:

Mexico has implemented a smoking ban in public places, including restaurants, bars, hotels, shopping malls, beaches and parks. Travelers should be aware that noncompliance may result in fines.

NOTE: U.S. citizens must present a valid passport book for this trip. Allow up to eight weeks to obtain a new or renewed passport. Your passport MUST have at least six (6) months validity from the date you will be returning to the United States. Please refer to The U.S. Department of State website for additional information on obtaining a passport www.travel.state.gov.

Notice on COVID-19

Please understand the contagious nature of COVID-19 and by entering the airplane to embark on this trip you voluntarily assume the risk that you may be exposed to or infected by COVID-19 while traveling. Such exposure or infection may result in personal injury, illness, permanent disability, and possible death. By embarking on this journey you voluntarily agree to assume all of the foregoing risks and accept sole responsibility for any injury to yourself (including, but not limited to, personal injury, disability, and death), illness, damage, loss, claim, liability, or expense, of any kind.

As travel opens around the world, all destinations, airports, air carriers, hotels, restaurants, transfer companies, car rental companies, shops and excursions have established COVID-19 safety measures and precautions which may change from day to day. These safety measures may include, but are not limited to: curfews, attraction closings and reduced hours, size of group gatherings, social distancing requirements, health screenings, self-quarantine requirements and COVID test results. By embarking on this trip, you agree that you are ultimately responsibility for yourself and your traveling party to have all the necessary provisions for travel (such as COVID test results, pre-travel questionnaires, etc.) Moreover, you understand that you are responsible for the necessary documents (such as COVID test results, pre-travel questionnaires, etc.) considering COVID-19, in order to travel to the above stated destination.

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