Promotion Dates: TBD

Travel Dates: January 12-17, 2025

Additional Helpful Information About Traveling in Mexico

Cash/Currency: The unit of currency in Mexico is the Peso (MXN). As of September 19, $1.00 U.S. = 19.262 MXN, or 1 MXN = $0.052 U.S.
The U.S. dollar is widely accepted in tourist areas and large cities across Mexico. However, you may need Mexican pesos for transactions in rural areas, local markets, and with smaller vendors. Always insist on knowing whether a price is quoted in MXN or U.S. dollars.

The hotel accepts American Express, Visa and Mastercard. It’s always good to advise your credit card company when you are traveling abroad.

Climate: Playa del Carmen/Cancun enjoys warm temperatures, ranging from an average high of about 80F in winter months to 94F in the summer. Water temperatures average about80F.

Electricity: You will not need a converter or transformer but just a travel adaptor, because Mexico operates on a 127V supply voltage, which is within the 110-240V range, and the frequency is 60 Hz.

Water: Secrets Moxché has a water purification system in place, ensuring that the water at the resort is safe for guests. It meets international standards for health and safety.

Internet Service: Complimentary Wi-Fi internet available in your room and common areas

Time Zone: Playa del Carmen, Mexico is in the Eastern Standard Time Zone. It does not observe Daylight Savings Time.

Language: The de facto national language of Mexico is Spanish, which is spoken by 90% of the people.

Medicine: Always carry prescription medication in the original container and keep them in your carry-on bag. If you wear eyeglasses or contacts, you should pack an extra pair.

Medical Insurance: We recommend checking your medical insurance to verify you are covered for medical emergencies, treatment, hospitalization and evacuation while abroad as not all insurance covers travel emergencies. You may wish to purchase additional medical insurance for the trip.

Nearest Pharmacies:
 Farmacias del Ahorro:
Avenida 10 Norte, Playa del Carmen, Quintana Roo, Mexico. General phone number: +52 800 711 2222 Local branch (30 Avenida Nte): +52 984 879 4204

Farmacias Similares:
Various locations; the closest is on Avenida Constituyentes, Playa del Carmen, Quintana Roo, Mexico. +52 984 873 0202

Soriana Farmacia:
Located inside the Soriana supermarket at Carretera Federal Cancun-Tulum KM 309, Playa del Carmen, Quintana Roo, Mexico. +52 984 859 0500

Nearest Hospitals:
Hospital Joya Playa del Carmen:
Carretera Federal P.º Tulum Km. 2.5, Campestre, Playa del Carmen, Quintana Roo, Mexico +52 984 206 3260

Hospital Costamed Playa del Carmen:
Carr. Federal MZ 285, LT 7, Edificio Progreso, Col. Ejido Sur, Playa del Carmen, Quintana Roo, Mexico +52 984 803 7777

Amerimed Hospital Playa del Carmen
Carretera Federal Mz 155 lote 3 entre calle 20 y calle 22, Col. Ejidal, Playa del Carmen, Quintana Roo, Mexico +52 984 206 5450

Valuables:
We strongly suggest leaving your valuables at home. If you do travel with them, do not pack valuables in your checked luggage. Each room has a safe for your convenience.

Emergency Contacts:
In the event of an emergency, contact +52 984 122 4750 or You can also contact The GRA Group, 216-801-1112

NOTE: U.S. citizens must present a valid passport book for this trip. Allow up to eight weeks to obtain a new or renewed passport. Your passport MUST have at least six (6) months validity from the date you will be returning to the United States. Please refer to The U.S. Department of State website for additional information on obtaining a passport www.travel.state.gov.

Notice on COVID-19

Please understand the contagious nature of COVID-19 and by entering the airplane to embark on this trip you voluntarily assume the risk that you may be exposed to or infected by COVID-19 while traveling. Such exposure or infection may result in personal injury, illness, permanent disability, and possible death. By embarking on this journey you voluntarily agree to assume all of the foregoing risks and accept sole responsibility for any injury to yourself (including, but not limited to, personal injury, disability, and death), illness, damage, loss, claim, liability, or expense, of any kind.

As travel opens around the world, all destinations, airports, air carriers, hotels, restaurants, transfer companies, car rental companies, shops and excursions have established COVID-19 safety measures and precautions which may change from day to day. These safety measures may include, but are not limited to: curfews, attraction closings and reduced hours, size of group gatherings, social distancing requirements, health screenings, self-quarantine requirements and COVID test results. By embarking on this trip, you agree that you are ultimately responsibility for yourself and your traveling party to have all the necessary provisions for travel (such as COVID test results, pre-travel questionnaires, etc.) Moreover, you understand that you are responsible for the necessary documents (such as COVID test results, pre-travel questionnaires, etc.) considering COVID-19, in order to travel to the above stated destination.

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